Worst Experience of a lifetime. I have been coming to this laundry mat for 3 years now and I can sincerely say that 5/24/17 will be my last time coming to this laundry mat. The laundry mat closes at 9 ish, 10pm latest. I got to the laundry mat at 8pm and Ronda say they were close and she went ahead and lock the front door to make sure I didn't get in. And it was storming outside and I was unable to get back to my car with the storm. All my clothes were out and the storm messed up most of my clothes. What makes it so degrading is that Ronda refused to open the door and just looked on while I was getting drenched outside at 8pm, mind you the laundry mat closes around 10 and there was alot of people still in there. Overall what she did was immorale and I rather pay 10x more to wash my clothes then to ever walk into that laundry mat ever again. Thank you for the most horrible experience of my life Ronda.
The employees here are terrible. They are rude, disrespectful, and always assume that the customers are lying or cheating them out of money. Half the machines are always out of order. The whole place is always dirty and poor looking. I've been going there for 21 years of my life. If it wasn't for the fact that their washers and dryers are more affordable then most laundry houses I would've been left, especially because of the poor customer service, it has never change. I don't even know who is the manager or owner of the place smh to give a formal complaint. Oh and you never know what time they close because each employee has their own time that they close. Today the white lady told me 8:15pm last time one of the black ladies told me 9pm. One of the ladies that used to work there told me that they are all lying and that they're supposed to close at 11pm.
THE PLACE NEEDS A GOOD DUSTING AND CLEANING, AND PAINT THE WALLS, AN A COMPLETE MAKE OVER,OTHER WISE WASHERS AND DRYERS WORK ,AND WASN'T BUSY
Chris is the best always very helpful and makes my experience washing fun. She is always smiling and helping others.
This place is clean and the wash and dry is cheep. And when you need help ask the lady that works there she is nice she well help you..
Crystal Lake Coin Laundry is a US Laundry based in Pompano Beach, Florida. Crystal Lake Coin Laundry is located at 829 W Sample Rd, Pompano Beach, FL 33064, USA.
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